Privacy Policy

Occicor (“Occicor,” “we,” “our,” or “us”) develops and provides advanced computer vision and deep learning solutions for in-store optimization, shelf strategy, and retail management (the “Platform”).

Our Platform, website (available at www.occicor.com, the “Site”), and mobile application (“App”) (collectively referred to as the “Services”) allow manufacturers and retailers (each, our “Customer”) to easily photograph and upload in-store or in-venue images of product shelves and analyze such images to optimize product planning, marketing, distribution, and sales strategies.

We respect the privacy of our visitors and users. We are committed to making our data privacy practices transparent, fair, and compliant with applicable laws. This Privacy Policy describes how we collect, store, use, and disclose personal data regarding individuals who visit our Site (“Visitors”) or use our Services.

Data Collection

We only collect personal information when it is necessary to provide our Services. Data is collected lawfully and transparently, with your knowledge and consent. We also inform you of why we collect the data and how it will be used.

Types of Data We Collect:

• Automatically Collected Data:
  When you visit, interact with, or use our Services, we may collect technical data about your device and usage. This includes IP addresses, browser types, operating systems, referring URLs, and session data.

  We use cookies and other tracking technologies to collect and process this data (see the “Cookies” section below for more details).

• Data Provided by You:
  You may provide us with personal data such as your name, workplace, job title, contact details (e.g., email, phone number, address), and account login details (e.g., username and hashed passwords).

  This data is typically provided when you create an account, contact us, or use specific features of our Services.

• Data Provided by Customers:
  Our Customers may provide us with personal data about their users, such as first names, nicknames, work emails, or other information at their discretion, to enable user access to our Services.
• Location Data:
  Our Services may collect location data to prevent fraud and enable location specific functionality.

Data Usage

We use personal data for the following purposes:

• To provide, operate, and improve our Services.
• To authenticate user identities and grant access to our Services.
• To assist and support users via customer service.
• To send service-related notifications (e.g., password resets) and promotional communications (e.g., newsletters, webinars).
• To enhance user experiences by personalizing the Services based on preferences and feedback.
• To ensure data security, prevent fraud, and comply with legal obligations.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Retention periods vary based on user profiles and the nature of the data. Your personal information may be stored and processed in countries outside your residence, including the European Union (EU), GCC countries, or other locations where our facilities or service providers operate.

Data Security

We prioritize the security of your personal data and employ industry-standard security measures, including encryption and secure access protocols. However, no method of internet transmission or storage is completely secure. Therefore, we cannot guarantee absolute data security.

Your Rights

You have the following rights regarding your personal data:

• Right to Access: Obtain a copy of your personal data.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Restriction: Request limited data processing in specific situations.
• Right to Portability: Request transfer of your data to yourself or a third party.

To exercise these rights, you may need to verify your identity. Please contact us at info(at)occicor.com.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. If we become aware that we have collected personal data from a minor, we will take steps to delete such data immediately. If you believe we may hold data about a child, please contact us at info(at)occicor.com.

Sharing of Personal Data

Your personal data may be shared with the following entities:

Service Providers: Third parties assisting in delivering our Services (e.g., hosting, customer support, marketing).
Legal Authorities: When required by law or in response to valid legal requests (e.g., from law enforcement).
Professional Advisors: Such as lawyers or auditors, for compliance and business purposes.
Business Transactions: In case of mergers, acquisitions, or asset sales.

Cookies

Cookies are small files stored on your device that help us improve our Services and personalize your browsing experience.

Types of Cookies We Use:

• Functional Cookies:
  Enable core features like login and account access.
  Store form data for seamless browsing experiences.
• Analytical Cookies:
  Measure site performance and user behavior to improve our Services.
• Third-Party Cookies:
  Cookies set by partners (e.g., marketing or social media platforms) to enhance functionality and track advertising performance.

Managing Cookies:
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience with our Services.

Third-Party Sites and Applications

Our Site may contain links to third-party websites or embed third-party applications (e.g., social media sharing buttons). These third-party entities may collect data about you, even if you do not interact with their features. For example, social networks like Facebook or LinkedIn may track your browsing activity if your account is active on your device during a visit to our Site. We recommend reviewing the privacy policies of any third-party services you interact with.

Modifications to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly. Continued use of our Services constitutes acceptance of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at info(at)occicor.com.